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FAQs Index
If you already have SQL Express installed on your machine you do not need SQL Server Local DB to be installed for TRACC to run. You will be able to start up TRACC from the icon on your desktop without installing SQL Server Local DB.
No, TRACC will run with or without Microsoft Office. If you remove Office from your machine TRACC does not lose any functionality, as it is uses the Microsoft Access driver. This means it will still be able to read/export Excel files.
Use the following link to download and install DR TRACC here.
More information can be found from our Installation and Dependencies Guide.
DR TRACC is used to install TRACC. It allows the user to install each pre-requirement (the software required for TRACC to run), and then install TRACC.
DR TRACC is a click once application, so the user simply has to click Install to run the installation.
DR TRACC is also used to diagnose any issues that may crop up when installing/using TRACC.
The 64-bit version of TRACC can process larger area sizes and larger quantities of data, compared to the 32-bit version of TRACC. The 32-bit version of TRACC unfortunately limits the amount of RAM available to TRACC to 2GB, which is only able to process small areas.
Minimum machine specifications will vary depending on the size of the area being looked at and the datasets being used.
For all of these it is always recommended to install the 64BIT Version of TRACC, as the 32BIT reduces the resource TRACC can utilise.
Small City/County Wide:
- Dual Core 1.6Hz Processor or above
- 8GB RAM (16GB RAM recommended)
- Windows 10 upwards 64-bit Operating System
- 60GB free of local hard disc space
Region Wide or London:
E.g. South East England
- Quad Core machine
- 16GB RAM (32GB RAM recommended)
- Windows 10 upwards 64-bit Operating System
- 60GB free of local hard disc space
Nationwide:
- Multi-Core server
- 128GB RAM (256GB RAM recommended)
- Windows 8 upwards with 64-bit Operating System
- 100GB free of local hard disc space
- Commercial SQL licence might be required
The pre-requirements for TRACC are as follows:
• SQL Express 2008 R2
• Microsoft Visual C++ 2010 Redistributable Package
• Microsoft Access Database Engine 2010 Redistributable
• Microsoft .NET 3.5 SP1
• Microsoft .NET 4.0
• Microsoft Windows Installer 4.5
For new upgrades you will need to download TRACC with the same architecture as the one you already have installed on your machine.
If possible, we would always recommend installing the 64-bit version of TRACC in order to have the optimum processing power for larger calculations.
The 64-bit version of TRACC can process larger area sizes and larger quantities of data, compared to the 32-bit version of TRACC. The 32-bit version of TRACC, unfortunately, limits the amount of RAM available to TRACC to 2GB, which is only able to process small areas.
Another item to note is that the 64-bit version of TRACC can ONLY be installed on a 64-bit machine, with either the 64-bit version of Microsoft Office or NO Microsoft Office installed at all. Unfortunately, the 64-bit TRACC cannot be installed where the 32-bit version of Microsoft Office exists on the machine. This is due to an incompatibility with the 32-bit version of Microsoft Office and the 64-bit Microsoft Access Driver required for the 64-bit version of TRACC. This is a Microsoft bug that is unavoidable.
To allow you to install the 64-bit version of TRACC, if possible we would recommend acquiring a machine with:
- The 64-bit version of Windows (7, 8 or 10)
- At least 8GB of RAM
- The 64-bit of Microsoft Office installed / NO Office installed at all