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FAQs Index

Answer:

If you already have SQL Express installed on your machine you do not need SQL Server Local DB to be installed for TRACC to run. You will be able to start up TRACC from the icon on your desktop without installing SQL Server Local DB.

Answer:

No, TRACC will run with or without Microsoft Office. If you remove Office from your machine TRACC does not lose any functionality, as it is uses the Microsoft Access driver. This means it will still be able to read/export Excel files.

Answer:

Use the following link to download and install DR TRACC here.

More information can be found from our Installation and Dependencies Guide.

Answer:

DR TRACC is used to install TRACC. It allows the user to install each pre-requirement (the software required for TRACC to run), and then install TRACC.

DR TRACC is a click once application, so the user simply has to click Install to run the installation.

DR TRACC is also used to diagnose any issues that may crop up when installing/using TRACC.

Answer:

The 64-bit version of TRACC can process larger area sizes and larger quantities of data, compared to the 32-bit version of TRACC. The 32-bit version of TRACC unfortunately limits the amount of RAM available to TRACC to 2GB, which is only able to process small areas.

Answer:

Minimum machine specifications will vary depending on the size of the area being looked at and the datasets being used.

For all of these it is always recommended to install the 64BIT Version of TRACC, as the 32BIT reduces the resource TRACC can utilise.

Small City/County Wide:

  • Dual Core 1.6Hz Processor or above
  • 16GB RAM (32GB RAM recommended)
  • Windows 10 upwards 64-bit Operating System
  • 60GB free of local hard disc space

Region Wide or London:

E.g. South East England

  • Quad Core machine
  • 64GB RAM (128GB RAM recommended)
  • Windows 10 upwards 64-bit Operating System
  • 60GB free of local hard disc space

Nationwide:

  • Multi-Core server
  • 256GB RAM (512GB RAM recommended)
  • Windows 8 upwards with 64-bit Operating System
  • 100GB free of local hard disc space
  • Commercial SQL licence might be required for database's over 10GB

Answer:

The pre-requirements for TRACC are as follows:
• SQL Express 2008 R2
• Microsoft Visual C++ 2010 Redistributable Package
• Microsoft Access Database Engine 2010 Redistributable
• Microsoft .NET 3.5 SP1
• Microsoft .NET 4.0
• Microsoft Windows Installer 4.5

Answer:

For new upgrades you will need to download TRACC with the same architecture as the one you already have installed on your machine.

Answer:

If possible, we would always recommend installing the 64-bit version of TRACC in order to have the optimum processing power for larger calculations.

The 64-bit version of TRACC can process larger area sizes and larger quantities of data, compared to the 32-bit version of TRACC. The 32-bit version of TRACC, unfortunately, limits the amount of RAM available to TRACC to 2GB, which is only able to process small areas.

Another item to note is that the 64-bit version of TRACC can ONLY be installed on a 64-bit machine, with either the 64-bit version of Microsoft Office or NO Microsoft Office installed at all. Unfortunately, the 64-bit TRACC cannot be installed where the 32-bit version of Microsoft Office exists on the machine. This is due to an incompatibility with the 32-bit version of Microsoft Office and the 64-bit Microsoft Access Driver required for the 64-bit version of TRACC. This is a Microsoft bug that is unavoidable.

To allow you to install the 64-bit version of TRACC, if possible we would recommend acquiring a machine with:

  • The 64-bit version of Windows (7, 8 or 10)
  • At least 8GB of RAM
  • The 64-bit of Microsoft Office installed / NO Office installed at all

Answer:

Get started

Installation media

The download location for SQL Server depends on the edition:

Other SQL Server components can be found here:

Considerations

  • Installation fails if you launch setup through Remote Desktop Connection with the media on a local resource in the RDC client. To install remotely the media must be on a network share or local to the physical or virtual machine. SQL Server installation media may be either on a network share, a mapped drive, a local drive, or presented as an ISO to a virtual machine.
  • SQL Server Setup installs the following software components required by the product:
    • SQL Server Native Client
    • SQL Server Setup support files

Answer:

There is a 10GB limit to each project in TRACC, which is a SQL limitation. There is no limitation on the number of projects but this does depend on the space available on the machine/ server TRACC is installed on.

There are two ways in which this can be dealt with:

  1. Split work across multiple projects
  2. Install a paid for version of SQL Server – aka SQL Server Commercial Licence

Breakdown the project –

This is to simply work out what is required for the project and how much data will be used. You then need to make a decision on how you split the work across multiple projects.

For example, you may be focusing on access to different destination types such as Education and Health. You could have one project that is used for the calculations to the Education destinations and the other for Health. An alternative could be that you split the work based on calculation types.

Don’t forget that results also take up space, so if you don’t require visual outputs always save your results directly to a CSV to save on project space.

Installing SQL Server Commercial Licence –

Installing a SQL Server Commercial Licence is the easiest option at a price. We recommend you check with the IT department to see if there is already one available that you can connect to. By doing so this removes the size restriction on projects.

Once the required SQL instance is purchased/ installed this needs to be defined and set as the default database in TRACC.

Database connections will vary between SQL instances, so it is important that the inputs are correctly setup for the SQL instance that is installed or being used for TRACC.

To connect or edit a SQL instance, launch TRACC and go to Settings > Database Settings.

If a connection already exists based on the SQL instance installed, click the Edit Connection option or if one doesn’t exist yet click on New Connection.

The following inputs are required:

Connection Name

Instance Name – this will vary depending on the SQL instance installed.

e.g. for SQL Server LocalDB 2022 the instance name would be (localdb)\mssqllocaldb

Username/Password – only required if users have been created during installation or a custom connection is being used.

Connect Timeout – this affects the response time between TRACC and SQL, if working with large databases you may want to increase this.

Connection string – auto updates based on the above inputs.

Select Check Connectivity, this will check if TRACC can connect to the SQL instance. If successful, click on Edit/Add. This will edit or add the new connection. Lastly, ensure that the connection is set as the default connection and click Save.

The final check is to create a project in the Home Tab.

If you would like to learn more about purchasing a SQL Server Commercial Licence, see https://www.microsoft.com/en-gb/sql-server/sql-server-2019-pricing.

Answer:

Before using TRACC please ensure that a SQL instance is installed.

Once the required SQL instance is installed this needs to be defined and set as the default database in TRACC.

Database connections will vary between SQL instances, so it is important that the inputs are correctly setup for the SQL instance that is installed or being used for TRACC.

To connect or edit a SQL instance, launch TRACC and go to Settings > Database Settings.

If a connection already exists based on the SQL instance installed, click the Edit Connection option or if one doesn’t exist yet click on New Connection.

The following inputs are required:

Connection Name

Instance Name – this will vary depending on the SQL instance installed.

e.g. for SQL Server LocalDB 2022 the instance name would be (localdb)\mssqllocaldb

Username/Password – only required if users have been created during installation or a custom connection is being used.

Connect Timeout – this affects the response time between TRACC and SQL, if working with large databases you may want to increase this.

Connection string – auto updates based on the above inputs.

Select Check Connectivity, this will check if TRACC can connect to the SQL instance. If successful, click on Edit/Add. This will edit or add the new connection. Lastly, ensure that the connection is set as the default connection and click Save.

The final check is to create a project in the Home Tab.